We're hiring fluent German Speakers in Rabat for a major project! - Agdal Rabat

Our multinational company is hiring customer service representatives to take calls on behalf of one of our clients.

Your duties are as follows:
- Ensuring that customer calls and emails are properly handled.

- Embody, promote and improve the image, products, and services of the brand.

- Knowledge, mastery, and communication of the procedures and specifics of the different product categories, the general conditions and the legal obligations.

- Follow Group policies and procedures related to security and privacy.

- Make additional sales with appropriate sales techniques and consulting approaches.

Searched profile

- Very good oral and written knowledge of the German language.

- A minimum level of high school diploma

- A commercial mind coupled with a strong ability to make suggestions.

- Experience in a call center is an advantage.

- Proven interpersonal communication skills.

Customer-centric attitude (smile, courtesy, empathy, listening to the end without interrupting the customer)

Don't miss this opportunity and submit your applications by email to: